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FAQ
This article aims to address common concerns and provide assistance. If you have any further questions, please feel free to contact us.
What are the shipping options available?
We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 1-2 business days.
Can I return or exchange a product if needed?
Yes, we have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for more information.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Are your pet carriers airline-approved?
Yes, our pet carriers are designed to meet most airline regulations. However, we recommend checking with your specific airline before traveling.
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